Shipping policy

SHIPPING POLICY

Order Processing

Orders are generally processed within 1–3 business days after they are placed. Cash on Delivery orders may be confirmed by phone or WhatsApp before dispatch. Orders that cannot be confirmed may be delayed or cancelled.

Delivery Time

Most orders are delivered within 5–12 business days after dispatch. Delivery to remote areas, public holidays, weather conditions, courier delays, high order volumes, or other circumstances outside our control may result in additional time.

Shipping Area and Charges

We currently deliver within India. Any applicable shipping charges will be displayed at checkout before the order is placed.

Order Tracking

Where tracking is available, tracking details will be shared by email, SMS, or WhatsApp after dispatch. Tracking information may take some time to update after shipment.

Address Changes

Please verify your complete delivery address and phone number before placing an order. Contact us as soon as possible if a correction is required. We cannot guarantee address changes after an order has been dispatched.

Delayed, Lost, Damaged, or Incorrect Orders

If your order is significantly delayed, marked as delivered but not received, damaged, defective, or incorrect, contact us as soon as possible at trendqartstore@gmail.com. Please include your order number and relevant photos or videos where applicable so that we can investigate with the courier or supplier.

Multiple Shipments

Items in the same order may occasionally arrive in separate packages and at different times.

Contact

For shipping questions, contact us at trendqartstore@gmail.com.